Privacy Policy


You/Your: The User

Payment provider: WorldPay, GlobalPay

Hosting provider:

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 3 reasons: firstly, verify you are over the legal age for buying tobacco and alcoholic products, secondly to process your order and thirdly, to provide you with the best possible service.

We will only send you marketing e-mail you in the future if you have given us your consent. If you have unsubscribed from our mailing list, we will ensure that your subscription status is set to opt-out within 7 working days of us receiving notification.

We will only use your data to contact you in regard to an order being placed with us. We will never contact you for any other purpose or pass on your information to third party companies.

The type of information we will collect about you, for the purpose of you placing an order and verifying your age with us includes:

First name and surname

Shipping and billing address

Phone number

Email address

Date of Birth


IP address (automatically logged)

We do not temporarily or permanently store your credit or debit card information. Our checkout page has an embedded page which is served by our payment gateway provider. The details inputted by you, the user, only reveals credit/debit card data to them, the payment gateway. Our system only receives confirmation of payment and the amount paid, along with a transaction id. This information is logged against your customer record.

This information is accurate as of 1st May 2018 and is reviewed every 6 months.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into your account. If you find any inaccuracies, please update this information or contact us for assistance.

The personal information we hold will be held securely in accordance with our internal security policy and the law. All data is held with a 3rd party hosting provider with whom we have a contract. Data is held with maximum security and only the provider’s administrators have access to the physical location of your data. All data is protected and held using state-of-art technology and is encrypted with secure socket layers SSL systems.

We do not share your information with our suppliers or 3rd parties. We do however analyse metrics that do not contain your personal information, for the purpose of enhancing and improving our service.

For security reasons, our system uses geo-location technology that logs your IP address. We do this to prevent fraud and malicious usage of our system. If your IP is flagged, we will prevent it from accessing our portal.

We will never transfer your data but If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first and have the right to object.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. Cookies set by our system do not contain any personal or sensitive information that may harm or compromise you whilst using our service. All cookies set will expire once you close your browser.

If you have any questions/comments about privacy, please contact us.

We reserve the right for you to use our portal.